Christmas Delivery Information

To Guarantee delivery for Christmas we have the following Dates /Options

If ordering online, orders must be placed before 2pm if ordering over the phone before 3:30 pm

Last Guaranteed Christmas Delivery Dates and Information

Orders placed upto and including the 22nd December to Guarantee Christmas Delivery need to select UK Special Delivery or UK Mainland Next Day from the Shipping Options from within the cart.

Orders placed upto and including the 18th December to Guarantee Christmas Delivery need to select either UK Mainland Next Day / UK Royal Mail Tracked / 1-3 Day Trackable Service or Special Delivery from the Shipping Options from within the cart.

Orders placed after this time will still be posted out by our normal methods.

We close 2pm Thursday 24th December until Tuesday 29th December.

Last posting day before Christmas is the 23rd December

Please find below links to take to relevant pages for contacting Solware Ltd as well as Product returns Procedures, Privacy and Security details and much more.

How to Use this Website
Ordering for Home Delivery and Delivery Information
Returns and Refunds
Security
Privacy Policy
Customer Testimonials
Terms and Conditions ( including WEEE Regulations )
About Us

Our Contact Details Click Here

Information on how to order from our website Click Here

Need any help?

See links above for Returns Procedure, Product Warranty, Common Questions Asked etc.

Contact Us
You can contact us in 2 easy ways, email or phone. The details of how to do this are listed below.

Telephone : 0844 357 0306 ( Local Rate )

Telephone Lines open : Monday to Friday 09:15am - 17:30pm -- Saturday 9:00am- 3:30pm

If your enquiry relates to an order you have placed or a general enquiry, please send a mail to sales@solware.co.uk

By email : This Should be Your First Resort

By telephone : This Should Be your Last Resort

For all enquiries relating to Internet / Home Delivery orders, see Customer Services for links for Assistance first as the 99% of the answers you need are listed there.

Emails answered : every 30- 60 Minutes between 09:30 am - 17:00pm Mon - Fri

Internet Shopping open : 24hrs a Day - 365 Days a Year

By post :
Or write to Solware Ltd, Unit 1 Tame Valley Business Centre, Magnus, Tame Valley Ind Est, Tamworth, B77 5BY. (UK).
(For security and training purposes, telephone calls to and from Customer Service Centres may be recorded or monitored).

Solware Trade Counter open to the public

These details can be confirmed at the following government site

company registered office address which can be checked and clarified by companies house at http://wck2.companieshouse.gov.uk/a236e1d93f245c89881b840bff11af18//compdetails

Proof we obide to distance selling regulations

http://www.safebuy.org.uk/members/electronics/member410212.htm

(For security and training purposes, telephone calls to and from Customer Service Centres may be recorded or monitored).