Customer Service - Contact Information
Please find below links to take to relevant pages for contacting Solware Ltd as well as Product returns Procedures, Privacy and Security details and much more.
Need any help?
See links above for Returns Procedure, Product Warranty, Common Questions
Asked etc.
Contact Us
You can contact us in 2 easy ways, email or phone. The details of how
to do this are listed below.
Telephone : 0844 357 0306 ( Local Rate ) ( Telephone Lines open : Monday to Friday 09:15 am - 17:00pm )
If your enquiry relates to an order you have placed or a general enquiry, please send a mail to sales@solware.co.uk
By email : This
Should be Your First Resort
By telephone :
This Should Be your Last Resort
For all enquiries relating to Internet / Home Delivery orders, see Customer
Services for links for Assistance first as the 99% of the answers you
need are listed there.
Telephone : Existing Customers 0844 357 0306 ( Local Rate ) - New Sales Enquiries 0844 357 0306 ( Local Rate )
( Telephone Lines open : Monday to Friday 09:15 am - 17:00pm )
Facsimile : 0870 011 9788 (24hr)
Email : sales@solware.co.uk
Emails answered : every 15-30 Minutes between 09:15 am - 17:00pm
Mon - Fri
Internet Shopping open : 24hrs a Day - 365 Days a Year
By post :
Or write to Solware Group, 27 Hillman, Tamworth, Staffordshire, B77 2RG, (UK).
(For security and training purposes, telephone calls to and from Customer
Service Centres may be recorded or monitored).
These details can be confirmed at the following government
site
Proof we obide to distance selling regulations
(For security and training purposes, telephone calls to and from Customer
Service Centres may be recorded or monitored). |
