Order processing time
Once you have purchased your items, your goods will be dispatched within 24-48 hours of cleared funds (two working days, excluding weekends and bank holidays). Any delays will be notified via email.
If your Postage and packing is £5.50 your goods will be dispatched via Royal mail unless Prohibited or are to Large. Prohibited and larger goods will be dispatched via our contracted couriers.
Website Errors - Including Price and Product Information
We will not be held responsible for information that is not totally correct or is misinterpreted. Pricing erros can happen and Product prices can change without notice and Solware Ltd can enforce new price over that as advertised.
When delivery is made - shortages/damages must be notified within 24 hours of receipt of goods. After this time it will be assumed that you have received all items (except those noted as being 'to follow' or 'on back order') in good order. If an item is supplied as advertised but you do not require, or like the item etc you are responsible to return at your own cost to Solware Ltd.
AIR GUN LAW AND GUIDELINES
All airgun sales must be completed by way of face to face sales with proof od I.D required
It is an offense for anyone under the age of 18 to carry an air gun, or ammunition in a public place unless accompanied by a person over the age of 21, even if the gun is covered.
It is an offense for anyone between the age of 14 and 18 to shoot an air gun without the supervision of a person over the age of 21.
It is an offense for anyone under the age of 14 to own, hire or buy an air gun.
It is an offense to shoot an airgun beyond the boundaries of private land, where you have been given permission to shoot.
* NEVER CARRY THE GUN IN A PUBLIC PLACE
* NEVER LEAVE AN AIR GUN LOADED
* NEVER CARRY THE AMMUNITION AND THE GUN TOGETHER
* NEVER POINT THE GUN AT ANYONE, EVEN IF IT IS UNLOADED
* NEVER TOUCH SOMEONE ELSES AIR GUN WITHOUT ASKING
* ALWAYS TREAT THE AIRGUN AS IF IT IS LOADED
REPLICA GUN LAWs AND GUIDELINES
* THE MINIMUM AGE TO PURCHASE A RELISTIC IMITATION FIREARM IS 18
* THE MINIMUM AGE TO PURCHASE A IMITATION FIREARM IS 18 (2 TONE / CLEAR GUNS)
* THE MINIMUM AGE TO PURCHASE A RELISTIC IMITATION FIREARM IS 18 AND HAVE A DEFENCE TO PURCHASE UNDER THE VCRA
* YOU MUST NOT CARRY OR USE A BB GUN IN A PUBLIC PLACE
* IF YOU CAUSE DISTRESS OR AFFRAY IN A PUBLIC PLACE, YOU WILL BE ARRESTED UNDER THE PUBLIC DISORDER ACT
* IF THE POLICE ARE CALLED THEY MAY TREAT THE GUN AS IF IT IS REAL
* NEVER POINT A BB GUN AT ANYONE, EVEN IF IT IS UNLOADED
* NEVER USE A BB GUN BEYOND PRIVATE LAND, WHERE YOU HAVE BEEN GIVEN PERMISSION TO SHOOT
* YOU MUST TREAT THE BB GUN AS IF IT IS REAL, AS THE POLICE AND MEMBERS OF THE PUBLIC WILL
Solware accepts no responsibility for the improper use of replica guns and air rifles, by purchasing from us you are agreeing to our terms and conditions.
The law and guidelines are there to protect you and others around you. Use the gun wisely and you will have hours of fun.
Limitation of Liability
Except as specifically stated on this site, neither Solware or any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site, goods purchased from ourselves. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
It is a crime to use a false name, known invalid credit card or date of birth to order. Anyone caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic fingerprints of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website. Changes in Terms
Solware reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Solware web site.
Price and availability information is subject to change without notice.
We supply a 10 day money back guarantee on unused, sealed and goods in a new resalable condition with all manuals and accessories. The guarantee does not cover for used, accidental and deliberate damage, tampering with the item or improper use. The item needs to be complete when returning including all accessories, original box and manuals.
New Guns - If the item becomes faulty within 12 months of purchase, please notify us first by email and await a reply. We may then ask you to return to us at your own expense, including all accessories, original box and manuals. Once the item has been received by us, it will be thoroughly inspected for the above misuse and if a manufacturing fault is found, the item will be repaired or replaced by the manufacture under there warrnty T& C's.
Used / Ex Demo - Warranty is 3 months unless stated otherwise, we will get the gun fixed or offer an alternative for simular value.
We can not refund any unwanted item(s) that are returned to us in used condition, broken without original box, manuals and accessories
Any warrenty offered dose not cover items easy broken with force, such as cocking handles, body parts, plastic bodyshells, wings, stocks being over filles etc
Please Note: BATTERIES & CHARGERS ARE EXCLUDED from our normal warranty, as they are susceptible to overcharging
No returns or refunds can be accepted with clearance and wholesale lines, as these are brought on a no warranty or return basis and thus sold on a no warranty or return basis